1. Introduction

These Terms and Conditions govern your use of www.matexwear.co.za and any purchases made through our website or physical store.

By accessing this website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree, please do not use this website.

  1. Company Information

Business Name: Matex Wear

Physical Address: 1 Bridgeways, Century City, Cape Town, South Africa Email: sales@matexwear.co.za

Contact Number: +27 76 050 4056

Operating Hours: Monday – Saturday, 8:00 AM – 5:00 PM

  1. Website Usage

You agree not to:

  • Use the website for fraudulent purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Copy, reproduce or distribute content without written permission
  • Submit false information

We reserve the right to restrict or terminate access if misuse is detected.

  1. Account Registration

Where applicable:

  • You are responsible for maintaining confidentiality of your login credentials.
  • You accept responsibility for activities under your account.
  • We reserve the right to suspend accounts linked to fraudulent activity.
  1. Product Descriptions & Accuracy

We make every effort to ensure:

  • Accurate pricing
  • Clear product images
  • Detailed descriptions However:
  • Colour variations may occur due to lighting and screen display.
  • Product packaging may differ slightly.
  • Availability is subject to stock confirmation.

Matex Wear reserves the right to correct errors in pricing or product information without prior notice.

  1. Order Acceptance

An order is considered confirmed only after:

  1. Successful payment verification
  2. Stock availability confirmation
  3. Official order confirmation email sent We reserve the right to cancel any order for:
    • Payment verification failure
    • Suspected fraud
    • Incorrect pricing
    • Stock limitations

Refunds for cancelled orders will be processed in accordance with our Refund Policy.

  1. Pricing Policy
    • All prices are in South African Rand (ZAR).
    • Prices include VAT where applicable.
    • Promotional discounts apply only during stated campaign periods.
    • Prices may change without notice.
  1. Intellectual Property

All website content including:

  • Logos
  • Brand name
  • Graphics
  • Product images
  • Written content

remain the intellectual property of Matex Wear and are protected under South African copyright laws.

Unauthorized reproduction is strictly prohibited.

  1. Limitation of Liability

Matex Wear shall not be liable for:

  • Indirect damages
  • Delivery delays caused by third-party couriers
  • Customer misuse of products
  • Loss resulting from incorrect address provided

Our maximum liability shall not exceed the purchase price of the product