1. Delivery Coverage

Matex Wear delivers to all provinces in South Africa.

We also offer international shipping where available. International shipping costs and customs duties may apply.

  1. Courier Partners

We use reputable courier partners operating nationwide, including:

  • The Courier Guy
  • Fastway Couriers
  • Aramex
  • Other accredited national courier providers

All courier partners provide tracking and proof of delivery services.

  1. Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays are processed on the next business day.

  1. Delivery Timeframes

Major Cities: 2–5 business days Outlying Areas: 3–7 business days

International Orders: 7–14 business days

Delivery times are estimates and may vary due to courier operational factors.

  1. Shipping Fees

We charge a flat nationwide shipping fee unless otherwise stated. Shipping costs are clearly displayed at checkout before payment.

  1. In-Store Collection

Customers may collect orders from:

206 Voortrekker Road, Parow, Cape Town

You will receive notification once your order is ready for collection.

  1. Failed Deliveries

If delivery fails due to:

  • Incorrect address
  • Customer unavailable
  • Unanswered calls

Re-delivery charges may apply.